Milo
Privacy policy
Milo is a voice assistant for your Gmail and Google Calendar. You talk to it, and it reads, replies to and organises your email and manages your calendar for you. This page explains what data Milo uses, why, and how you stay in control of it.
What we access
- Your Google account basics: your name, email address and Google account ID, so we know who you are when you sign in.
- Gmail: your messages and their details (sender, subject, date, labels). We use this to read, summarise, search, reply to, label and move emails to Trash when you ask. Milo never permanently deletes email.
- Google Calendar: your events and free/busy times, so we can read your schedule, check for clashes and create, move or cancel events when you ask.
- Your voice and messages: what you say or type to Milo. On some devices (such as iPhone) your voice recording is sent to our speech-to-text provider to turn it into text.
- Your time zone, from your browser, so times are correct.
How we use it
We use your data only to provide the features you ask for in Milo: answering your questions, taking the actions you request, and keeping your email search up to date. We do not use your data for advertising, we do not sell it, and we do not use it to build profiles about you.
AI processing
To understand your request and write a reply, the relevant parts of your email and calendar (for example, today's events or the emails that match your question) are sent to our AI providers, Groq (and Google Gemini as a backup, if enabled). They process it only to produce the answer for you. We use these providers under terms that do not allow them to use your data to train their models.
Google API Services User Data Policy
Milo's use and transfer of information received from Google APIs to any other app will adhere to the Google API Services User Data Policy, including the Limited Use requirements. In particular:
- We only use Google user data to provide and improve the user-facing features of Milo.
- We do not transfer Google user data to others except as needed to provide those features (such as the AI providers above), to comply with the law, or as part of a merger or acquisition with your notice.
- We do not use Google user data for advertising, and we never sell it.
- No person reads your data unless you give us permission, it is needed for security (such as investigating abuse), it is required by law, or it has been aggregated and anonymised for internal operations.
- Google user data is never used to develop, improve or train general AI or machine-learning models.
What we store, and for how long
- Your sign-in with Google: stored encrypted, so Milo can keep working without you signing in each time. Kept until you sign out of Google's permissions or delete your account.
- Your profile: name, email address, time zone and when you last used Milo.
- Search copy of your recent email (if smart search is turned on): the text of your last 30 days of email, kept in a private search index so Milo can find things quickly. It is kept in step with Gmail and removed when you delete your account.
- Conversations: kept in memory for up to 2 hours so Milo can follow the conversation, then discarded. Voice recordings are not stored.
- Server logs: technical records (such as errors and timings) kept for up to 30 days. They do not contain the content of your email.
Security
All connections use HTTPS. Your Google sign-in is encrypted before it is stored, sign-in sessions are protected cookies, and each person can only ever access their own data.
Your choices
- Delete your account: in Milo, open Settings and choose "Delete my account and data". This disconnects your Google account and deletes everything we store about you straight away.
- Remove access from Google: you can also remove Milo at any time from your Google account's third-party access page.
- Ask us: email ajithbabu080@gmail.com to access, correct or delete your data.
Children
Milo is not meant for children under 16, and we don't knowingly collect their data.
Changes
If we change this policy, we'll update the date at the top. If a change affects how we use your Google data, we'll ask for your permission again before using it in the new way.
Contact
Questions about privacy: ajithbabu080@gmail.com.